HIPAA Notice of Privacy Practices

1. Our commitment

NADMedics and the independently licensed providers who care for you through our service are committed to protecting your protected health information ("PHI"): information that identifies you and relates to your health, care or payment for care. We are required by law to keep it private, to give you this notice and to follow it.

2. How we may use and share your health information

We may use and share your PHI without your written permission for:

• Treatment. To provide and coordinate your care, for example with your provider and the pharmacy filling your prescription.
• Payment. To bill and collect payment for your care through our payment partners.
• Health care operations. For quality review, provider oversight, training and running our service.
• When the law requires it. Including public health reporting and reports of suspected abuse or neglect.
• Serious threats. To prevent or reduce a serious, imminent threat to someone's health or safety.

3. Uses that need your permission

We need your written authorization for most marketing uses, any sale of PHI and most uses of psychotherapy notes. You can withdraw an authorization in writing at any time, except for actions already taken.

4. Your rights

• Access. You can see and get a copy of your health information.
• Amendment. You can ask us to correct information you think is wrong or incomplete.
• Accounting of disclosures. You can ask for a list of certain times we've shared your PHI.
• Restrictions. You can ask us to limit how we use or share your PHI, although we may not be able to agree.
• Confidential communications. You can ask us to contact you in a particular way or at a particular address.
• Paper copy. You can ask for a paper copy of this notice at any time.

5. Our responsibilities

We keep your PHI private and secure, will tell you promptly if a breach affects your information, and will only use or share it as this notice describes unless you tell us in writing that we can.

6. Changes to this notice

We can change this notice, and changes can apply to all information we hold. The current notice is always posted on this page with its effective date.

7. Complaints

If you believe your privacy rights have been violated, you can complain to us at team@nadmedics.org or to the U.S. Department of Health and Human Services, Office for Civil Rights. You won't be penalized for filing a complaint.